NHTSA Complaint #11691613 — 2015 CHEVROLET MALIBU

The contact owns a 2015 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH, the vehicle abruptly stopped in the middle of the road. The contact was able to continue driving. The vehicle was later taken to the local mechanic, who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. During the incident, the front passenger made contact with the dashboard and sustained bruises to the left knee and finger. No medical treatment was needed. The failure mileage was 151,000.