NHTSA Complaint #11691503 — 2019 TOYOTA TACOMA

Water leaked through the third brake light assembly into the cab roof, soaking the ceiling, seats, and carpet. This caused extensive mold growth and electrical corrosion near the control modules. The affected systems include the third brake light seal, cab roof, interior materials, and ECM (documentation attached). The truck remains at the dealer and is available for inspection upon request. The entire interior is contaminated with mold, creating a serious health hazard, and the vehicle cannot be safely driven or occupied. The leak also damaged electrical components, posing a risk of malfunction or short-circuit while operating the vehicle, and it is currently undrivable due to this damage. The problem was confirmed by Toyota of Clermont, which inspected the truck, documented the damage, and provided a written estimate exceeding $8,000 for repairs (copy attached). The vehicle was at the dealership while the manufacturer’s Limited Service Campaign 21TD03—issued to address this same defect—was still active, but the required inspection and seal repair were not performed. The failure of Toyota of Clermont to perform the mandated remedy under Campaign 21TD03 while the vehicle was in its possession resulted in a serious safety hazard. The entire interior of the cab—including the seats, ceiling, and carpet—is covered in mold, and the vehicle is undrivable due to water intrusion and electrical damage. There were no warning lamps or error messages before the failure, only a strong musty smell inside the cab shortly before the leak became visible. Toyota Motor North America was notified but declined responsibility. This case represents a potential noncompliance with federal defect-remedy obligations under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30120) and should be investigated as such.