NHTSA Complaint #11691347 — 2018 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11691347
Vehicle 2018 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Purchased a car for financing from Barret Motors and 2300 Lakeview PKWY, Rowlett, TX and as soon as I drove it off the lot on [XXX] the engine light popped on. I immediately called and was told to just take it to Chevy/GMC for servicing but was not told why, but just because the engine light was on I was told to go. I couldn’t take an appointment asap because I just started a new job which they also knew. The car has had a recall since 09-06-19 for an engine control module. Which is a serious issue and this car never had it completed and sold me a car with possible engine issue and did not inform there’s a recall on the vehicle for almost 5 years now. I took the car to get serviced at Chevy for the recall on 09/09/2025 and now I am facing multiple issues with the car from it not being done years ago. The recall was N192221960 and it’s major so to sell a car before getting the properly service and I have been financing the vehicle for a year now. Never not once late and I am now being told there’s nothing can be done. I have photos of the car having the engine light pop on the same day u financed this vehicle. Barret knew a serious engine problem was effecting this car for 5 years and still deciding to sell it to me for financing on [XXX]. I need immediate assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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