NHTSA Complaint #11691163 — 2020 BUICK ENCORE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11691163
Vehicle 2020 BUICK ENCORE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel pump control module is the culprit and needs replacement. The problem is, we're stuck waiting for the part because Buick has it on backorder indefinitely. What's particularly concerning is that GM recently issued a recall for this exact same fuel pump issue on certain models, but somehow my VIN number didn't make the cut. I strongly believe it should have been included, especially considering the safety implications here. When this fuel pump control module fails, it can completely cut off fuel flow to the engine, which creates a serious traffic safety hazard. Nobody wants their car suddenly losing power while merging onto a highway or navigating through an intersection. This isn't just an inconvenience - it's a legitimate safety concern that affects real people on real roads every day.

Related Complaints for the 2020 BUICK ENCORE

Other FUEL/PROPULSION SYSTEM Complaints

#11656756 On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there...
#11588190 Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicatin...

Recent Complaints for the 2020 BUICK ENCORE

#11660287 ENGINE I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warni...
#11656756 ENGINE On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there...
#11656756 UNKNOWN OR OTHER On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there...
#11638444 ENGINE Unknown issues w/ sensors and wiring lead to turbocharger failure. This led to spontaneous acceleration issues on the...
#11638444 POWER TRAIN Unknown issues w/ sensors and wiring lead to turbocharger failure. This led to spontaneous acceleration issues on the...
Check any vehicle history by VIN - Free vehicle history report