NHTSA Complaint #11691075 — 2021 KIA K5

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11691075
Vehicle 2021 KIA K5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Kia has a known issue with the HVAC blower motor circuit on this vehicle model. They have issued a warranty extension related to relocating the blower motor fuse to another circuit in the fuse box, due to potential burning of fuse(s). After executing this extended warranty fuse-relocation-procedure, our blower motor relay burned and was replaced twice by separate Kia dealers. Kia is now claiming that our entire wire harness needs to be replaced at our own cost. It is quite obvious that any wire harness issue is now very dangerous (electrical arcing and melting) and was caused by the original motor circuit issue. (The two Kia dealers agree with our assessment but are saying that Kia will not repair because original warranty extension was limited to rewiring.) Safety issues: Electrical fire hazard (already demonstrated with burning/melting fuse-box before and after extended warranty procedure was executed). No A/C in 95 degree F conditions.

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