NHTSA Complaint #11691027 — 2018 INFINITI Q50

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11691027
Vehicle 2018 INFINITI Q50
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Airbag light turn on, on my dashboard, I checked it with a professional OBD2 scanner and shows a code which indicates a fault in the Occupant Detection System (ODS), which the scanner says it is very common for my vehicle. This puts my passengers at risk due to an airbag system fault. My vehicle has not been in an accident, nor has my passenger seat been messed with. I have spoken to other individuals with the same vehicle, also checked the forums for my specific vehicle and almost all of them have the same issue with the ODS, with no recalls or warranty resolution from the dealership. This is a common issue. It is concerning because there is a pattern of the ODS being faulty by no fault of our own but no resolution or recall.

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