NHTSA Complaint #11690954 — 2017 FORD ESCAPE

While driving on the highway, car started to shutter and sputter. Engine light came on, then started flashing putting the car into limp mode and I was almost rear ended by a tractor trailer. I took the car to my local mechanic and he said cylinder 3 misfire. He went to check the plug and coil, coil good but he could not get the plug out. I then called ford and they said they would not let me talk to a mechanic or service technician. I called another place, then another. Finally one person told me that there has been issues with coolant leaking into cylinders causing people to have to replace engines and it is a known issue yet ford does not seem to care. This is the last Ford I ever buy, they have known issues that could cause you to be hurt while driving and they don't stand by their products.