NHTSA Complaint #11690885 — 2023 CHRYSLER VOYAGER

This van was converted by FR Conversion that is a ADA van outfitter, the rear ramp install covers the factory emergency release switch. The rear lift gate would not work automatically and there was no way to reach factory install emergency release trapping the client in the van. When buying a van they state this is a "add on" and not standard in their build outs. FMVSS 401does not cover vans, nor does NHTSA cover minivans in the emergency release/emergency exit. This is alarming and safety should not be an additional "revenue generator" for a company when dealing with someone's life. I would be honored to speak with someone on the matter.