NHTSA Complaint #11690866 — 2023 MERCEDES-BENZ SPRINTER 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11690866
Vehicle	2023 MERCEDES-BENZ SPRINTER 2500
Component	ENGINE
Date of Incident	July 7, 2025
Date Filed	October 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. Had a recall on the fuel pump. But I don't understand why my van wasn't included. It's showing all the systems them the fuel pump or something to do with the fuel pump is going bad. I changed the spark plugs and ignition coils twice in less than 3 months.

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