NHTSA Complaint #11690721 — 2019 GMC SIERRA 1500

The contact owns a 2019 GMC Sierra 1500. The contact stated that the vehicle was taken to the dealer for an oil change service. The contact stated that while in the process of picking up the vehicle, the dealer informed the contact that the vehicle had failed to start. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Action Number: PE25001(Engine, Engine and Engine Cooling). The failure mileage was approximately 115,000.