NHTSA Complaint #11690649 — 2020 FORD F-350

STEERING issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11690649
Vehicle 2020 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I was driving when the steering column upper sharft sperated from the steering wheel. i was driving without any control of the steering. They still have not inspected this. I had it towed to Capital Ford of Sept 3rd. This is directly related to recall 25V626. This can happen while driving and is terrifying especally because there is zero warrning and you do not expect this to happen.

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