NHTSA Complaint #11690313 — 2021 GMC YUKON

The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The messages "Reduce Acceleration - Drive with Care", "Service Traction Control", and "Service ESC" were displayed on the instrument panel. The check engine and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner’s expense; however, the failure reoccurred. The vehicle was taken back to the same local dealer, where it was diagnosed as possibly needing a low-pressure fuel pump failure and codes that needed to be cleared. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer, where it was diagnosed as needing a high fuel pressure pump reset. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the same local dealer, where it remained for further investigation. In addition, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 56,751.