NHTSA Complaint #11690120 — 2016 CHEVROLET MALIBU

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11690120
Vehicle 2016 CHEVROLET MALIBU
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I own a 2016 Chevrolet Malibu (VIN: [XXX] , black, approx. 56,310 miles). The paint and clearcoat are failing prematurely, with peeling, cracking, and delamination appearing on the hood and roof panels. A repair estimate confirmed the need for full refinishing and corrosion protection to restore the exterior condition 2016 Chevrolet Malibu . This is not normal wear. The defect stems from faulty paint materials, defective clearcoat, or improper factory application. Although it manifests over time, GM knew or should have known of these issues but sold the Malibu without disclosure and refuses to provide assistance. The defect lowers the resale value, leaves the vehicle exposed to premature corrosion, and requires costly resanding and repainting. I respectfully request NHTSA investigate paint and clearcoat defects in the 2016 Chevrolet Malibu and determine whether a recall, service campaign, or consumer restitution is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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