NHTSA Complaint #11690106 — 2024 FORD MUSTANG MACH E

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11690106
Vehicle	2024 FORD MUSTANG MACH E
Component	VEHICLE SPEED CONTROL
Date of Incident	September 27, 2025
Date Filed	September 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

There is an issue with Cruise Control while moving out of a parking space. I am concerned for my wife who knows nothing about technology. If she were to MISTAKENLY press the Cruise Control button while parked and a car is in front of her, the car's Cruise Control will ACTIVATE AND LUNG FORWARD at a speed of 15MPH. This can be frightening and in a panic a person can crash. This has happened to me on SEVERAL occasions but I am able to handle the situation. If it happens to my WIFE, there surely will be a HUGE problem. I can reproduce the problem very easily. If you are parked behind a car Cruise Control can be activated. If you are STOPPED and there are no cars in front of you, you CANNOT activate Cruise Control. Therefore, when you need Adaptive Cruise Control (for traffic jams) a double click of the button seems feasible. Single click when you are over 30mph. This should be an easy software update.

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