NHTSA Complaint #11690050 — 2024 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11690050
Vehicle 2024 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The car shuts down on my wife multiple times now more than 10 to 15 times and most of the time it’s on the freeway few times she’s had my teenage son with her and I have three videos that I have sent to Kia but they’re refusing to move with buying the car back, saying because the dealership cannot duplicate the problem And the dealership drives the car 10 to 20 miles. I’ve stated to the dealership and to Kia factory that this car has to be driven every day like my wife who drives it so they can discover the problem they’re not going to be able to discover the problem or just drive and get 10 to 20 miles once or twice Last time I was found on my wife to take the car to the dealership on the freeway and it shut down on her on [XXX] right before the junction of [XXX] and I also have a video of that if I’m able to download it. I’ll download it for you guys. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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#11697564 Please see attachment:
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