NHTSA Complaint #11689931 — 2021 GMC YUKON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11689931
Vehicle 2021 GMC YUKON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I attempted to start my vehicle and it turned over and at the end of trying it sounded like it wanted to start. This repeated itself with no change. I contacted the dealer which I purchased it from and the service mgr said it was the fuel pump control module. Numerous 2021 Yukon had this problem and there is both a service bulletin and a recall for this part. N212332040. My vehicle is NOT on recall. I attempted to have it towed to the local Chevy dealer and was unable to as NO local tow company had the tool to put the transmission in neutral. They all wanted to drag it onto the trailer. Bad design that it can not be put in park if it’s not running. I purchased a replacement fuel pump control module part 13554821 from the dealership. I installed it and the problem was fixed. I have the defective part if needed. This would have been much more of an issue if it happened anywhere other than my house, especially with the inability to put he transmission in neutral !!

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