NHTSA Complaint #11689838 — 2019 HYUNDAI TUCSON

Hyunda dealerships are not replacing engine that have been recalled because Hyunda Corporation is refusing to allow the replacements. They are nit picking at reasons to not replace. I believe it because of the number of replacements needed is overwhelming tothe corporate offices and they are picking and choosing on which car get replaced. We have spent thousands of dollars on rentals waiting over months for decisions and there are no loaners available for the customers. I have written numerous letters to corporate has not responded back. The dealership have threaten to get your vehicles removed from there lots if you have been turned down. They have stranded hundreds of customers with vehicles that done run. We need more assistance in rectifying the situation. To know fault of our own we have been punished. Sincerly, [XXX] father of son who has a Hyunda INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)