NHTSA Complaint #11689836 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350. The contact stated that while driving at 35 MPH, the steering became inoperable. The contact stated that the steering wheel had separated, but the driver was able to reattach the steering wheel and regain control of the vehicle. The contact was able to depress the brake pedal and pull over to the side of the road. There were no warning lights illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). A Ford technician inspected the vehicle. The vehicle was towed to the local dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 63,019.