NHTSA Complaint #11689747 — 2024 HONDA HR-V

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11689747
Vehicle 2024 HONDA HR-V
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I am filing a safety complaint regarding my 2024 Honda HR-V Sport (VIN: [XXX] , mileage: 45,000). The driver’s seat lowers unexpectedly while driving. This happens without warning and creates a serious safety hazard, especially when operating the vehicle on highways. I commute daily in New Jersey (Elizabeth to Union City, approx. 40 minutes on highways), and this defect places me and other drivers at risk. Despite multiple visits to Honda of Route 22 and Honda Service Center (Hillside, NJ), Honda has refused to repair or replace the defective seat under warranty. A technician even admitted this is a known issue with this model. Honda has denied coverage and left me driving a dangerous vehicle. This unresolved defect is a direct safety concern and I request NHTSA / NJDCA intervention to investigate and compel Honda to act. Case reference with Honda: #[XXX] (filed September 12, 2025). Sincerely, [XXX] Phone: [XXX] Email: [XXX] Address: Elizabeth, NJ 07201 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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