NHTSA Complaint #11689741 — 2021 AUDI S4

The contact owns a 2021 Audi S4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The message "Drive System Malfunction - Please Contact Service" was displayed. In addition, the vehicle hesitated to restart and shift into gear as intended. The contact stated that the failure had progressed over time. The vehicle was taken to a local dealer, where it was diagnosed with needing a pending software service update; however, the repairs would not be available until the end of 2025. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.