NHTSA Complaint #11689660 — 2022 RAM 3500

The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 60 MPH, the steering wheel malfunctioned and jerked out of his hands and became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack and steering rack wiring harness was faulty and needed to be replaced. The steering rack and steering rack wiring harness were replaced, and the vehicle was repaired. The contact stated that the vehicle had previously experienced the failure, and the steering rack wiring harness was replaced, but the failure reoccurred. The manufacturer was not yet contacted. The failure mileage was 60,910.