NHTSA Complaint #11689392 — 2024 INEOS GRENADIER

The contact owns a 2024 Ineos Grenadier. The contact stated that while driving at an undisclosed speed, the A/C was activated; however, there was extremely hot air blowing out of the vents. No warning lights were illuminated. The contact stated that the vents were extremely hot and that the air temperature from the rear vents was recorded at 175 degrees. In addition, the air temperature from the front vents was recorded at 132 degrees. The contact burned his right hand while recording the temperature from the vents. The vehicle was taken to the dealer, where it was diagnosed with an A/C system failure. The contact was informed that the A/C system needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000.