NHTSA Complaint #11689360 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11689360
Vehicle	2019 KIA SOUL
Component	ENGINE
Date of Incident	September 20, 2025
Date Filed	September 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The engine is having oil consumption since May 2025. It is a 2019 Kia Soul, 1.6L GDI engine. I have taken it to get oil changes, however there is no leak. It is also making a rattling noise and having a hard time to accelerate. I was informed by a mechanic that it is the pistons knocking around, due to the overheating and oil consumption. Even the dealership told me that it is dangerous to drive. I bought the car brand new and am the only owner, it's crazy that it's falling apart after 6 years.

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