NHTSA Complaint #11689291 — 2025 BMW X3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11689291
Vehicle 2025 BMW X3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Within 2 months of buying the new vehicle this year in February 2025, a rodent entered the vehicle through the air suction vent, reached the cabin air filter and damaged it. The vehicle tech told me that it was good that the rodent didn't damage the car wiring. Else it could have cost me thousands of dollars. But I think, it is a safety concern as well. If the rodent would have chewed the wiring insulation, shorting of two wires or broken wires can cause safety risk while driving by causing sudden malfunctioning. So, I told BMW that it is manufacturing defect, and they should 1) Put a mesh barrier to prevent from future access of any rodent. 2) Pay for the repair because my car is covered by bumper-to-bumper warranty. They didn't accept any of my above requests. So, I had to pay for the repairs, and the defect still remains which can cause similar or worse damage.

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