NHTSA Complaint #11689282 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11689282
Vehicle	2019 KIA SOUL
Component	ENGINE
Date of Incident	September 21, 2025
Date Filed	September 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

On Sunday, September 21st, 2025, my engine stalled and would not start. AAA looked at it and tried to jump it, and could not get it to start. I was stranded an hour and a half away from home, so I had to have it towed to my home. On Monday, September 22nd 2025, I had a mechanic come look at my car. He ran diagnostics,a compression test, replaced my spark plugs, literally every test he could do, and said there was an issue with my engine. I know there was a class-action lawsuit against Kia, and tried to find out of my car qualifies for the extended warranty, but upon searching my VIN, was told it does not. Even though I have all the same symptoms. And I have been excessively burning oil for a few months, having to put about two (2) quarts of oil in my car a week.

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