NHTSA Complaint #11689161 — 2023 HONDA PILOT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11689161
Vehicle 2023 HONDA PILOT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While driving on U.S Highway 521 in South Carolina, the vehicle experienced SUDDEN, UNEXPECTED BRAKING AND VIOLENT SHAKING even though there were no cars or obstacles directly in front of me. The sensation was so strong it felt as if the car had been rear-ended, but there was no impact. The issue has happened MULTIPLE TIMES since I purchased the vehicle new in 2023. Each time, traffic was flowing normally, and no immediate hazard was present. The closest car in front of me was several car lenghts away, yet the PILOT suddenly braked on its own. The problem appears to be linked to the COLLISION MITIGATION BRAKING SYSTEM or related driver-assist sensors, which seem to be misreading conditions and triggering false emergency braking. This defect creates a serious SAFETY HAZARD. The abrupt, forceful braking puts me and my family at risk of being rear-ended by following vehicles. It has also caused panic and near-miss incidents in traffic. I am filling this complaint to ensure it is formally documented and investigated as SAFETY DEFECT. This is a serious risk to DRIVER AND PASSENGERS and could lead to accidents. I am requesting NHTSA to investigate whether this defect affects other HONDA PILOT vehicles.

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