NHTSA Complaint #11689128 — 2018 CHEVROLET TAHOE

The contact owns a 2018 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the brake pedal had to be depressed very hard to start the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake vacuum pump was not operating correctly and needed to be replaced. The vehicle was not repaired. The contact related the failure to a Special Coverage Adjustment: N182202780 (Brake Assist Decreased Due to Vacuum Loss); however, the VIN was not included. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 72,000.