NHTSA Complaint #11689015 — 2020 GMC SIERRA 1500

The engine coolant control valve on my 2020 GMC Sierra 1500 with the LM2 Duramax diesel failed. The failed part is still in my truck, which remains at the dealership awaiting replacement. The repair is delayed due to the part being on nationwide backorder, further highlighting that this is a widespread issue. When the valve failed, the truck entered reduced engine power mode while I was traveling on the interstate. This limited my speed to about 40 mph while climbing a hill. The sudden loss of power in high-speed traffic created a serious safety hazard, as it significantly increased my risk of being rear-ended or involved in a collision with faster-moving vehicles. I drove the truck directly to the dealership after the incident, where the problem was immediately confirmed. The issue was diagnosed and confirmed by the dealership, which identified the coolant control valve as the failed component. To my knowledge, GM has not yet inspected this specific failure. Prior to the loss of power, the truck displayed a “Reduced Engine Power” warning message and the check engine light on the dashboard. These warnings appeared at the time of the failure. Importantly, GM has already acknowledged this issue by issuing Special Coverage N252508341 for 2021 and 2022 GMC Sierra 1500 trucks with the same LM2 engine and the same coolant control valve part numbers. However, the 2020 models (like mine) were excluded from that program despite using the identical part and engine configuration.