NHTSA Complaint #11688980 — 2022 TOYOTA TUNDRA

The contact owns a 2022 Toyota Tundra. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated, and the messages “Low Power Mode” and “See Dealer” were displayed on the instrument cluster before the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the engine control software had failed and reinstalled a "Mechanic" software solution. The contact stated that the vehicle was included in NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling). The vehicle was repaired; however, the contact was advised by the dealer that the engine recall would be completed in phases, and the VIN was not part of the current phase of repairs. The manufacturer was informed of the failure, and the agent informed the contact that the recall would run through 2029, or if the vehicle exceeded 100,000 miles, the recall repair would not be performed. The failure mileage was 82,170.