NHTSA Complaint #11688964 — 2023 TOYOTA HIGHLANDER

the front bumper assembly has come off our 2023 highlander twice since purchase 2 years ago, the first time the entire bumper was pulled off while on the freeway(terrified my wife) and we had to pull it off and put it in the back on the highlander and bring it to the dealership. Courtesy Toyota of Brandon . This was supposedly fixed with Toyota recall campaign 23TA12 . Approximately one year later we noticed it was coming off once again, this time I tried to push it back myself but was unable to hook it up correctly and brought into the dealership. While they do recognize the vehicle is unsafe , and that there was a recall for this issue , they say it is not covered in the safety recall. I believe this is incorrect, and the Recall either does not properly rectify the issue or this is a new safety concern.