NHTSA Complaint #11688956 — 2021 FORD BRONCO

rear view camera display when vehicle is in reverse will intermittently turn blue or black which renders the rear view camera useless. and at times will state camera unavailable. vehicle is a 2021 ford bronco built on june 15, 2021 at ford Michigan build plant. i have contacted ford related to this concern as i believe that the vehicle should fall under recall 23s48 for rear camera replacement, and 25s49 for module updates related to rear camera display. the vehicle year, build date, assembly plant and symptoms all fit within the parameters of recall. note that i also have a 2022 bronco that these recalls are active on for the same concerns, the concern happens 7-8 times a week for the last 4-5 months. dealership has contacted ford sssc team about getting recalls activated on this vehicle and they are given the most basic responses stating that this vehicle is not included due to "certain model year vehicles" even though the vehicle is clearly within the model years outlined in both recalls. the rear view camera intermittently not working is a safety issue as it can stop working at any time when you would be using it to reverse. thank you for your time and consideration when investigating this concen.