NHTSA Complaint #11688919 — 2020 GMC ACADIA

The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the intersection. The vehicle failed to restart, and the driver was unable to pull over to the side of the road. The vehicle was towed to an unknown dealer, but was not diagnosed because the contact declined to pay the diagnostic test cost. The vehicle was then towed to the dealer where it was purchased, and the fuel pump module was replaced; however, the failure recurred 2-3 months later. The contact stated that the vehicle had failed to start. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.