NHTSA Complaint #11688915 — 2023 TOYOTA RAV4

I purchased a new 2023 Toyota RAV4 in March 2023, which is covered by Toyota’s 36-month/36,000-mile New Vehicle Limited Warranty. In August 2025, while the vehicle was still within warranty, a malfunction warning appeared for the pre-collision system and Road Sign Assist. The Toyota dealership diagnosed an internal failure of the forward recognition camera (DTC C1A95:00 — image processing module malfunction) and recommended replacement and calibration at a cost of approximately $2,300. Toyota denied warranty coverage despite the failure being internal to the part and occurring within the warranty period. I am seeking reimbursement for repair costs that should be covered under the manufacturer’s warranty.