NHTSA Complaint #11688855 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, where a front wheel alignment was performed, and the front driver’s side lug nuts were replaced. The contact stated that while driving at 10 MPH, the front driver’s side wheel detached from the vehicle, and the contact lost control of the vehicle. Due to the failure, the vehicle sustained extensive front-end damage, and the vehicle was towed to an independent mechanic. The Insurance Provider sent a Claims Adjuster to assess the damages and declared the vehicle a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.