NHTSA Complaint #11688833 — 2019 NISSAN ALTIMA

The contact owns a 2019 Nissan Altima. The contact became aware that warm air was coming through the vents while the A/C unit was activated. The contact then stated that the vehicle started jerking with the "Engine Malfunction, Power Reduced" message displayed. The vehicle was taken to an independent mechanic, where water was added to the coolant reservoir, and the contact was informed by the mechanic that there was likely an engine coolant leak and to monitor the coolant level. The contact then stated that there was white smoke coming from the vehicle at start up. While inspecting the vehicle, the contact discovered that the coolant reservoir was empty. The vehicle was then taken to a dealer where the contact was informed that the engine had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.