NHTSA Complaint #11688771 — 2020 FORD ECOSPORT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11688771
Vehicle 2020 FORD ECOSPORT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I’m driving it’s very distracting. I have videos of the malfunction while it is happening. A few different things happen. I’ve heard of this happening in other eco sports. I do not have the money to have the dealership repair something that isn’t a recall unfortunately. I don’t think there were prior warnings. Recently while driving it popped up on the screen phone volume but there are no phones connected. Sometimes the screen works fine other times it’s black. There are times when it’s blue. Times the backup camera turns on when my foot is on the brakes. The radio stations won’t change when it acts up. No GPS. The phones don’t sync to it anymore. It isn’t synced with the app anymore so I can’t remote control start it and can’t find it on my app if someone else is using it. Since the time changed it is an hr behind. If I change it to the right time it goes back everytime the car is shut off.

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