NHTSA Complaint #11688588 — 2017 CHEVROLET CAMARO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11688588 |
| Vehicle | 2017 CHEVROLET CAMARO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
Got trapped inside the car in 100 degree weather plus humidity. The car started the whole and operated perfectly fine while a message prompted on the dash. After doing a push to start that morning before work. The car runs for 10mins until it shuts off. That morning closed myself in to get ready to head to work. Remote not detected prompted. It said it three times that day. The last time it said it I was heading home after getting food. After a push to start that’s when it trapped me inside. Called 911 in Rocky Mount Nc. All they were worried about is a OnStar button. If I had to wait on them probably would’ve been dead. Cause they have to ask a multitude of questions. Rescuers never came. While OnStar was on speaker I thought to check to see if I had the app available to unlock the doors. Usually I don’t pay the bill for it thought the remote way was better. Due to the fact that the app takes a while to upload and could update at anytime as well as signal issues in certain places. Luckily it was setup on autopay. Although it did take a little while to load I was kind of at ease knowing OnStar was still on the speaker. Spoke with a Gm specialist about doing a recall. Instead expressed that, that’s if my vehicle is even eligible for an upgrade. Had suggested the installation of physical unlock levers instead they ignored the suggestion. This is a deadly safety hazard not only for myself but for others as well. Especially if they are not alert about it. When I found that the key fob wasn’t rechargeable inside the vehicle after being trapped inside it. I bought a battery from the Chevy company that was brand new but still a dead battery. Which caused me not to be able to start the vehicle at all. The only thing that help was recharging the battery on the Apple Watch charger by removing the battery from the key fob. Not everyone knows that and still isn’t a good and or safe reliable method to use cause of uncertainty of battery life. Let the car go back for this reason.
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