NHTSA Complaint #11688136 — 2025 KIA K4

THIS SAME INCIDENT HAD HAPPENED 6 TIMES PRIOR TO MY BEING ABLE TO TAKE A PICTURE OF MY DASHBOARD. THE CRUISE CONTROL CHANGES ON ITS OWN TO 90 OR 110 MPH AND THE ACCELERATION BEGINS ON ITS OWN VERY AGGRESIVELY. IT HAS NOTHING TO DO WITH THE SPEED LIMIT AS YOU WILL SEE ON THE PICTURE, THE SPEED LIMIT IS 65 AND I HAD ALREADY STEPPED ON MY BRAKE TO WHERE MY SPEED WAS THEN 59. I HAVE TAKEN IT FOR SERVICE AT ED MORSE KIA IN SIERRA VISTA, AZ AND THE PROBLEM COULDN'T BE DUPLICATED OR FIXED. I HAVE TOLD THE SALES MGR. AND SERVICE MGR. ABOUT THIS AND LEFT MESSAGES FOR CALL BACK AND HAVE NOT BEEN ACCOMODATED. I AM NOT SAFE IN THIS SITUATION. THEY ARE AWARE THIS IS A PROBLEM FOR OTHER KIA VEHICLES AND THERE IS A GOOGLE SEARCH THAT SHOWS THE SAME CONCERNS (WHICH I HAVE A PICTURE OF AS WELL). AN ADDITIONAL PROBLEM (NOT ASSOCIATED WITH THE INITIAL SAFETY ISSUE, THERE HAVE BEEN SEVERAL TIMES WHERE THE SPEED LIMIT ON MY DASHBOARD HAS CHANGED TO 90 WHEN THE ACTUAL LIMIT IS 45 ETC. MY MAIN CONCERN OF COURSE IS THE SELF ACCELERATION.