NHTSA Complaint #11687827 — 2020 ACURA MDX

ELECTRICAL SYSTEM:STARTER ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11687827
Vehicle 2020 ACURA MDX
Component ELECTRICAL SYSTEM:STARTER ASSEMBLY
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2020 Acura MDX. The contact stated that while at a stoplight, the vehicle shut off and failed to immediately restart after releasing the brake pedal. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who diagnosed that the starter needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of the NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 20,000.

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