NHTSA Complaint #11687669 — 2025 KIA K5

My 2025 Kia K5 with less than 10k miles on it is experiencing intermittent windshield wiper failure. Starting over two months ago, my windshield wipers would fail in the sense they would not turn on while it is raining and/or would not activate when I use the sprayer function leaving residue and obstructing my view in both scenarios. This is a critical safety issue that has been documented on video, however the dealership/Kia are not being forthcoming in fixing the issue. My car has been in the shop over a week at Mark Kia and there is still not a remedy for the issue. They claim to not being able to reproduce the issue and will not do further diagnostics until it happens. The car is leased and I do not feel safe driving it knowing there is a chance my wipers can fail intermittently (as they have while it has been raining) so I'm filing this complaint.