NHTSA Complaint #11687626 — 2016 CHEVROLET SILVERADO 1500

The contact owns 2016 Chevrolet Silverado 1500. The contact stated that while inspecting the vehicle, the contact became aware of rust to the sub frame and there were horizontal lines to the sub frame which became progressively worse overtime. A dealer was contacted. The vehicle was taken to the dealer and the contract was informed that wax could be added to the rust and that the contact had to pay for the repair. The contact was informed that the failure was not under warranty. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-NA-255 (Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 80,681.