NHTSA Complaint #11687425 — 2021 HONDA PASSPORT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687425
Vehicle 2021 HONDA PASSPORT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My Passport has shut down 4 times recently while idling at a stop. There is a auto start/stop feature on the car that shuts down the engine at stops until the brake is released. The problem is that it sometimes does not restart after releasing the brake. The first 3 times it happened at an intersection so it was no big deal. The last time, today, it stalled on a highway as soon as I stopped for heavy traffic. The car was automatically put it neutral and it took me about 40-50 seconds to realize what happened and to restart while the lanes next to me started moving at highway speeds. I looked up the problem online and saw a "Honda Idle-Stop Class Action Suit ([XXX])" and found out that it is happening to others as well. [XXX] I am not looking for money but want this to be looked at. I will be taking my vehicle in for repairs at a Honda dealership later this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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