NHTSA Complaint #11687415 — 2019 NISSAN LEAF

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts were not yet available. The contact received the first recall notification a year prior, and the parts were still not available. The contact later received the second recall notification, which stated that parts were available; however, the dealer was contacted and again informed the contact that the parts were not available. The contact stated that the vehicle was useless without being able to utilize the quick charge. In addition, the contact rented a vehicle three times to attend planned family events because of the unrepaired recall. The manufacturer was made aware, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall.