NHTSA Complaint #11687388 — 2018 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11687388
Vehicle	2018 HONDA CR-V
Component	STEERING
Date of Incident	May 3, 2025
Date Filed	September 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

Power Steering rack. Same issue per Honda of Rutland VT that is stated in Safety Recall 18-103 Bulletin. I have a case with Honda #15771485 and they have just informed me that there is no coverage for the $6k expense because my VIN isn't included in the recall. This tells me the recall should be expanded! It's too much of a coincidence that my vehicle has the exact same issue as others of the same year/make/model. I have just 54k miles on this car and I'm being advised by my personal mechanic and two others (one being Honda of Rutland VT) that this part should last the life of the vehicle. I'm super frustrated and super disappointed in the quality of this vehicle/part and the fact that Honda isn't making good on it.

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