NHTSA Complaint #11687343 — 2025 HONDA PILOT

The contact owns a 2025 Honda Pilot. The contact stated that while her husband was driving 5 MPH and making a left turn, the power steering assist failed without warning. The driver attempted to complete the turn; however, excessive force was needed to steer the vehicle while the vehicle was drifting into oncoming traffic. The driver was able to steer the vehicle off to the shoulder of the road, and the vehicle was towed to the dealer. The vehicle was diagnosed with a defective inner tie rod and inner tie rod alignment. There were no recalls or warranties on the vehicle for the failure. The contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.