NHTSA Complaint #11687276 — 2020 TOYOTA C-HR POWER TRAIN

Complaint Details

ODI Number	11687276
Vehicle	2020 TOYOTA C-HR
Component	POWER TRAIN
Date of Incident	September 15, 2025
Date Filed	September 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

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Other POWER TRAIN Complaints

#11714049 — January 28, 2026 — ONLY AFTER 5YRS THE TRANS NEEDED TO BE REPLACE THERE SHOULD BE A WARRANTY FOR THIS TRANS THERE IS ONE FOR 2018 2019

#11711562 — January 16, 2026 — Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyot...

#11709934 — January 9, 2026 — My transmission started making whining noises about 100000 miles I brought it in to get diagnosed and was confirmed t...

#11709596 — January 8, 2026 — Car is making a clunking/whirring noise that speeds up with acceleration and slows with deceleration. Also beginning...

#11709734 — January 8, 2026 — Trans is shot bearing went in it I understand they had problems with 2018-2019

Recent Complaints for the 2020 TOYOTA C-HR

#11711562 — ELECTRICAL SYSTEM — January 16, 2026 — Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyot...

#11709476 — UNKNOWN OR OTHER — January 7, 2026 — Transmission issues before 120000 miles told by TOYOTA technician at maintenance.

#11707023 — SEAT BELTS — December 25, 2025 — I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back le...

#11704010 — ELECTRICAL SYSTEM — December 9, 2025 — I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine ...

#11704010 — ENGINE — December 9, 2025 — I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine ...