NHTSA Complaint #11687272 — 2025 TOYOTA RAV4

The contact owns a 2025 Toyota Rav4. The contact stated that upon leaving the keys in the ignition overnight, the battery was drained. The contact stated that the jumper cables were in a compartment located inside the trunk. The contact stated that due to the battery failure, the contact was unable to unlock the vehicle. In addition, there was no keyhole for the trunk of the vehicle. The contact entered the trunk through the inside of the vehicle; however, the compartment where the jumper cables were located had failed to open due to the battery failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,500.