NHTSA Complaint #11687194 — 2018 TOYOTA CAMRY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11687194
Vehicle 2018 TOYOTA CAMRY
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

When I am driving on a 4 lane hwy and I am in the left lane and a car in the right lane stops on the side of me my car stops also by itself .This is very dangerous . Someone can rear end me and cause a major accident. This is putting me and possibly someone else’s life in danger.I took it to Team Toyota in Baton Rouge. One technician drove it and it did it for him. They performed software updates. Test drove it several times and said it did not do it for them. Paid over $800. On my way home it did it again, complete stop on its own when a car next to me stopped. Took the car back to Team Toyota the next morning. They did test drive and it did it several times with them. Team Toyota still has my car waiting on a regional field tech to come look at my car. I called Toyota Brand Engagement 800-331-4331 to report this and have a case number [XXX] and spoke with Jasmin there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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