NHTSA Complaint #11687184 — 2025 VOLVO VNL (4)

AIR BAGS issue reported to NHTSA

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Crash Fire 2 Injuries

Complaint Details

ODI Number 11687184
Vehicle 2025 VOLVO VNL (4)
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire Yes
Injuries 2
Deaths 0
Vehicle Towed No
State VA

Consumer Description

i bought a brand new truck in march 19 2025. it was a Volvo vnl 860 tractor. The incident happened on June, 7, 2025. i was driving on i81 northbound near exit 228 Verona city, Augusta County. i was in the left lane and my speed was 70 mph and approaching a bridge suddenly a SUV from right lane comes into my lane and hit my truck from right and then comes in front of my truck makes a direct front impact. i was shocked by this impact and trying to keep my truck in my lane but my all my truck safety features are stop working and lane departure features fails and my truck going into one direction only i was trying to keep the truck in left lane but the truck only goes to right side and due to this my truck hits the bridge guardrail and then get off from the bridge into the water. there is a clear failure of the lane departure feature failure because the truck was out of control and controlling itself. secondly the airbags on my truck didn't deploy even i had direct 3-4 impacts. For the result of these failures i was seriously injured and have life threatening injuries.I want to submit this because i want to help others as well. i am out of work right now no one here to help me. i need some help or compensation from Volvo.

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