NHTSA Complaint #11687080 — 2017 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11687080
Vehicle 2017 FORD FLEX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

The backup camera failed in my 2017 Ford Flex. It has gotten worse over time and now doesn’t come on at all or just for a second or two. I get a blue screen of death most of the time. It makes it much unsafer to parallel park and backup into a parking spot. Every time I try to use it I get an error message saying the camera is not working. This message stay on the car screen until I press the ok button. Most times the error message doesn’t come on until I’m driving so I have to take my eyes off the road to acknowledge it. I took it to my local repair shop. They told me Ford dealership had to fix. Please add the Ford Flex to the recall announced yesterday.

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